Educational Quality Management in Improving Human Resources Quality in State Senior High School 2 Banjarbaru
DOI:
https://doi.org/10.53797/icccmjssh.v4isp.20.2025Keywords:
Education Quality Management, Human Resources QualityAbstract
Quality management plays a role in the education process and its relevance in producing superior human resources, quality management of education in high schools can improve the quality of human resources, so it is very necessary and important to conduct research with the aim of providing clarity regarding how quality management of education is in SMA Negeri 2 Banjarbaru, efforts to improve it and supporting and inhibiting factors in improving the quality management of education. The research design used in this study is a qualitative research type. The subjects in this study consisted of the Principal, the Teachers' Council, and several representatives of students at SMA Negeri 2 Banjarbaru. The instruments used in this study were interviews, observations, and documentation. The results of the study showed that quality management of education in SMA Negeri 2 Banjarbaru has contributed significantly to improving the quality of human resources. This can be seen from the achievement of student achievement, teacher competence, and a structured management system. Overall, the quality management strategy of education implemented in SMA Negeri 2 Banjarbaru is effective in improving the competence and competitiveness of graduates. This is reflected in academic achievement, character strengthening, readiness to face the world of work and college, and mastery of technology by students. This effectiveness is reinforced by strong school leadership, competent teachers, a good evaluation system, and a well-established quality culture. In the future, efforts to strengthen quality need to continue through innovation, collaboration, and digitalization of education.
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