The Impact of Remote Work on Organizational Efficiency: Lessons from Nigerian Telecommunications Industry
DOI:
https://doi.org/10.53797/icccmjssh.v3i1.7.2024Keywords:
Efficiency, remote work, technology, telework, work-from-homeAbstract
The post-COVID-19 pandemic period is characterized by a profound transformation in the landscape of work, impacting industries worldwide. This scholarly exploration aims to unravel the intricate facets of this transformative shift, specifically delving into the impact of remote work on organizational efficiency: lessons from Nigerian telecommunications industry, identifying persisting research gaps. The objectives include investigating industry-specific impacts, examining cultural and regulatory influences, and assessing technological infrastructure challenges and opportunities for remote work in the Nigerian Telecommunications Sector. This study employed a quantitative approach and adopted a stratified random sampling method. As a result, 275 participants were selected to ensure representation across various job roles. The findings reveal a significant positive relationship between remote work practices and industry-specific metrics, emphasizing the need for strategic incorporation and enhancement of remote work policies in telecommunications organizations. Recognizing the influence of cultural and regulatory factors on remote work effectiveness, recommendations include fostering a supportive organizational culture and the collaborative design of regulatory frameworks that balance remote work facilitation and industry compliance. Moreover, the study highlights the substantial impact of the technological landscape, emphasizing the need for organizations to invest in technologies that facilitate remote collaboration and task performance. Policymakers are encouraged to collaboratively design regulatory frameworks that strike a balance between facilitating remote work and ensuring compliance with industrial standards.
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